Our Accessibility Goals

• Ensure our website is usable by people with various disabilities
• Provide multiple ways to access information and services
• Maintain compatibility with assistive technologies
• Continuously improve our accessibility features

Inclusive Design Principles

We design our digital services with accessibility in mind from the beginning, ensuring that all users can navigate, understand, and interact with our content effectively.

Our Clinic Facilities

• Wheelchair accessible entrance and parking
• Accessible restrooms and treatment rooms
• Clear pathways and adequate lighting
• Accessible seating in waiting areas

Assistive Services

• Staff trained to assist patients with disabilities
• Flexible appointment scheduling
• Communication assistance when needed
• Transfer assistance for patients with mobility challenges

WCAG 2.1 Guidelines

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities.

• Perceivable: Information presented in ways users can perceive
• Operable: User interface components are operable
• Understandable: Information and UI operation is understandable
• Robust: Content can be interpreted by assistive technologies

Compliance Status

We regularly audit our website and are committed to addressing any accessibility barriers we identify. Our goal is to achieve and maintain WCAG 2.1 AA compliance.

Regular Testing Methods

• Automated accessibility testing tools
• Manual testing with keyboard navigation
• Screen reader compatibility testing
• Color contrast and visual accessibility checks

Ongoing Improvements

We continuously monitor and improve our accessibility features based on user feedback, testing results, and evolving best practices in web accessibility.

Navigation and Structure

• Logical heading structure (H1, H2, H3, etc.)
• Skip navigation links for screen readers
• Consistent navigation throughout the site
• Descriptive page titles and meta descriptions

Visual and Text Features

• High contrast color schemes
• Resizable text up to 200% without loss of functionality
• Alternative text for images and graphics
• Clear, readable fonts and adequate spacing

Interactive Elements

• Keyboard navigation for all interactive elements
• Focus indicators for keyboard users
• Descriptive link text and button labels
• Form labels and error messages

Compatible Technologies

• Screen readers (JAWS, NVDA, VoiceOver)
• Voice recognition software
• Keyboard navigation tools
• Browser zoom and magnification tools

Supported Browsers

Our website is tested and optimized for accessibility across major browsers including Chrome, Firefox, Safari, and Edge with assistive technologies enabled.

Need Assistance?

If you encounter any accessibility barriers while using our website or need assistance with any of our digital services, please don't hesitate to contact us.

• We can provide information in alternative formats
• Our staff can assist with appointment scheduling
• We can help navigate our services over the phone
• We offer flexible communication options

Multiple Contact Options

• Phone: 0927 508 6540
• Email: accessibility@northhilldental.ph
• In-person assistance at our clinic
• Online contact form with accessibility options

We Value Your Input

Your feedback helps us improve our accessibility features and ensure we're meeting the needs of all our users. Please share your experiences and suggestions with us.

How to Provide Feedback

• Email us at accessibility@northhilldental.ph
• Call us at 0927 508 6540
• Speak with our staff during your visit
• Use our online feedback form

Response Time

We aim to respond to all accessibility-related inquiries within 2 business days and will work with you to resolve any issues promptly.

Ongoing Enhancements

We are continuously working to improve our accessibility features. Some planned improvements include:

• Enhanced screen reader compatibility
• Voice navigation features
• Improved mobile accessibility
• Additional language support

Regular Updates

This accessibility statement will be updated regularly to reflect our current accessibility status and any new features or improvements we implement.